The UK’s National Health Service is
forever being criticised in the press or on TV for something or other. But for every mistake it makes or rogue
member of staff it has there are hundreds of thousands of satisfied customers
and successful operations.
Yesterday I had a cataract removed from
my right eye and a new lens put into it.
It is a bit early to say how well it has gone. Six weeks ago the left eye was done likewise (lens
replacement and cataract removal) and it was most successful. It was not just a case of the physical result
but the behaviour and care and kindness of the staff; from receptionists to
consultants, staff nurses to porters.
Over the last 50 years I have had major
surgery on my right knee after a road traffic accident and two minor follow up
operations on the same knee. I had another
general anaesthetic for a sinus operation. I’ve had many procedures without general anaesthetic
like xrays, scans, gastroscopy, endoscopy, colonoscopy, two lots of stent
implants and various neurological tests.
Back to general anaesthetics - I had my gall bladder removed, a triple
by-pass and these two eye operations. I expect
there are other things I’ve forgotten…..
Add to that a lifetime of visits to my
General Practitioner.
Imagine how many NHS staff with whom I
have come into contact over the years – it must be thousands.
I can think of one staff nurse in the
Pain Clinic many years ago who behaved obnoxiously and for a while our GP’s
surgery had some very poor receptionists.
Those apart, the thousands of staff have been first class in every way you
could wish to measure them.